FAQs

Frequently Asked Questions

Your Website

  • We offer one simple website package of AUD $2,750 excl. GST.

    This includes:

    Custom design:

    • We customise your site design to fit your brand and target audience. The result: You have a website that looks relevant and stunning on any device.

    Expert copywriting

    • We help you clarify your marketing message so that your website engages customers. (30-40 min Zoom session).

    Go-live support

    • Going live doesn’t have to be stressful. We provide limited support to help you set up your domain, SEO and connect your CRM.

    A modern, drag-drop editor

    • We build on Squarespace — so that your site is easy to operate and edit. You’ll have full access to your site before it’s live. There’s almost no code, so you won’t need an IT degree to edit your website—phew!

    & so much more!

    Ready to go? Connect with our team and start planning your website.

    Terms and service quotas apply.
    Note: We may recommend a higher charge in our quote if more work is required.

  • We offer one simple website package of AUD $2,750 excl. GST, payable upfront by credit card.

    Compare this to paying $10,000+ working with a big marketing agency.

    Or the thousands of dollars you could be missing in customers and revenue by NOT having a clear website.

Working with us

  • Leader Web makes it easy to launch your customised website.

    Step 1: Book a call to connect with our team and start planning your website.

    • Connect with our team via Zoom for a Website Strategy Session. At the end, you’ll receive a proposal sign digitally — that is, if you’re keen to proceed. There’s no obligation!

    Step 2: Build your website

    • Once you’ve signed your Proposal online and made payment — the clock starts! We'll work designing and building your new website.

    • We’ll have a final concept back to you for comments within 14 business days.

    Step 3: Launch your site

    • Once you’ve made any revisions and ready to proceed, we'll help you 'Go-live' with your new site and share it with the world.

    That’s it! In a nutshell. Our team will be with you at every step offering support, guidance and updates on the progress of your website.

    P.S — We’re 100% Queensland owned and operated. So you’ll be talking to locals.

  • Go-Live refers to taking your website from draft mode to online.

    This involves connecting your domain name to the website, running through an SEO checklist, and getting other technical matters in place - ready to make your site public.

    We aim to have your site ready within a week of starting.

  • You own (and are responsible for) your website and its contents—at all times.

    Your website will be hosted and managed by a third-party platform called Squarespace.

    We build on Squarespace for its modern features, speed and ease of use.

    Once your website is live, we’ll provide you with a login to co-manage your site.

    You can add your own billing details (to renew your site hosting), as well as make updates yourself to the site design or content.

  • Our team can build Shopify stores, however, we often will connect you with our trusted partners who specialise in E-commerce sites.

    The reason? We want to stay focused on helping service-based small businesses.

    Click here for a free trial to Shopify.

  • G’day! Thanks for stopping by.

    We recommend you chat to the team at iCreate Agency Brisbane.

    These guys are the experts in property development marketing!

Ongoing support

  • We have an incredible support plan called LeaderWeb+

    Learn all about it here.

    (requires a Leader Web site)

  • Your website is managed on the Squarespace platform.

    We will have provided you admin access to your site at launch. This is where you can manage your website, including renewing your monthly or annual subscription to Squarespace.

    If you’ve forgotten how to access your site admin login, send us a message hello@leaderweb.com.au

  • Your LeaderWeb+ support plan should renew automatically, however, you can send us a message at hello@leaderweb.com.au if you need to change or cancel your plan.

  • For expert, IT support we recommend speaking to our IT Partner, ShadowSafe.

    ShadowSafe helps Australian-based businesses:

    • Set up Microsoft 365 business accounts for your team (min 3 employees)

    • Manage your IT systems as your business grows

    • Install cloud-based business phone systems

    • Install cyber security solutions, such as email & domain protection, data backup & recovery and cloud-based antivirus

Got a question? Let’s chat